Culture Awareness and Sensitivity Training (CAST)

Cultural sensitivity training raises awareness of the nuances of cross-culture communication, and the importance of words, actions, gestures, and body language in cultivating relationships with different people and groups.

Learning Objectives:

  • Explore different cultures and show how they compare and shape beliefs, practices and behavior in organizations and among people
  • Investigate how dominant cultures relate with societal beliefs and apply developmental cultural competencies
  • Identify different cultures and show how one may relate with them
  • Manage intercultural conflicts and recognize enablers and constraints to effectively communicate  
  • Demonstrate an understanding of cultural interactions and daily contexts

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This module is specially designed for both public and private sector employees.

The  module shall be delivered by way of:

  • Lectures
  • Demonstrations
  • Video
  • Group presentations
  • Case studies
  • Assignments & Tests

Each training group will have their training resources tailor made to meet their specific training requirements. The delivery method will be adjusted accordingly.