Effective Revenue Collection & Maximisation Strategies (ERCMS)
This Course will empower participants on general collection of revenue for debts owed or owed revenue by persons or businesses. This will also cover topics on revenue collection like the assessment of billing of taxes and other revenues, accounting, internal controls and auditing, collecting and processing taxes, other revenues and enforcement of revenue collections.
Learning Objectives:
- Reposition the credit function within their organization to create profit
- Develop and manage the collections or credit control department
- Identify the most appropriate role for each collections team member in order to create an efficient collections team
- Redefine the internal image of collections and improve its importance in relation to the rest of the business
- Drive the credit control department to achieve a change-adaptable team
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This module is specially designed for Team leaders and managers within collections, credit control, client accounts, or finance and accounting functions, from any industry.
The module shall be delivered by way of:
- Lectures
- Demonstrations
- Video
- Group presentations
- Case studies
- Assignments & Tests
Each training group will have their training resources tailor made to meet their specific training requirements. The delivery method will be adjusted accordingly.
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